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Claims paid = difference made

Our standout stats of 2023

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Our high level statistics

0%

of claims paid out

That’s like a T-rex without his little arms – almost perfect.

Toy T-Rex with its arms on the floor
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paid out in total

That’s enough to fill 3 Olympic sized swimming pools in pound coins!

Stack of pound coins, with diver jumping of the top
Our high level statistics
Hand holding up a tower of people
 

0

of claims paid out

If you stacked each of the people we’ve paid in claims on top of each other it would measure to 1.5 Ben Nevis’ tall.

Hand holding up a tower of people
Our longest payout spanned

0 years

You could take a trip to Neptune and back in that time.

Hand holding up a tower of people
Shortest duration of a claim is

0 days

That’s not even a full music festival.

The average duration of a claim is

0 weeks

In hours, that's long enough to 'master' a new skill!

Most paid out on a single claim so far

0 k

That's enough £20 notes to wrap Big Ben.

Number of claims we were unable to pay

0

That's less than 9 per month! Not even enough to fill a 5-a-side football match.

The youngest claimant was born in

0

The same year we waved goodbye to CDs and welcomed digital downloads with open arms.

The average claimant was born in

0

The same year that mullets strutted the street for the first time.

Claims by illness and deferred period
Why we were unable to pay 107 claims

Misrepresentation at the point of application:

0

Claim not meeting our disability definitions:

0

Claim not being covered by the policy:

0

The value of HealthWise,
our free health and wellbeing app for members

Hand holding phone showing HealthWise app

Percentage increase in usage since 2021:

+ 0

Total service usage:

0

Number of GP consultations booked:

0

Number of physio consultations via video call and face-to-face:

0

Number of mental health therapy sessions:

0

Number of lifestyle and nutrition consultation:

0